 
Canadian Institute
of Management
in Partnership with Island Career Academy
Certificate in
SUPERVISORY MANAGEMENT
Enroll now for Fall Or Winter Class
Canadian Institute
of Management
is Training leaders to...
Project Confident, Professional Leadership
Create a Motivating Environment that will
Encourages Employees to perform to their Fullest
Build Confidence when Managing
Legal & Financial Matters
Influence others & become More convincing
when Sharing Views and Opinions
Develop Crucial Communication Skills
to Gain Trust and Openness Among Peers
Team Building Skills
Conflict Resolution to Deal with
Challenging Individuals & Situations
Collaborate with Staff & Colleagues
to Embrace positive Change
Effective Participation & Conduct in
Meetings & Presentations
Build Confidence when Managing
Legal & Financial Matters
What is The Certificate in Supervisory Management?
The Certificate in Supervisory Management (CSM)
is a nationally accredited modern, dynamic, leadership
development program built on a quality adult education
model. Its principle aim is to develop and enhance
those human skills that are fundamental to successful
management,supervision and community participation.
The dominant theme of the CSM is people: understanding
ourselves and understanding and working with our staff,
our clients and our colleagues.
The CSM Program appeals to:
- Individuals in the business industry, government, education
and non-profit and voluntary sector organizations who wish
to upgrade their existing managerial and supervisory skill set
- Individuals looking to strengthen their resumes in preparation
for such positions in the future
- Individuals who wish to participate more fully and confidentally
in their communities and organizations
The Canadian Institute of Management
The Canadian Institute of Management is Canada's senior
management association. Established in 1942, as a nonprofit
organization, it is dedicated to the enhancement of
managerial skills and professional development. Toronto
is home to the National Office, with branches stretching
from coast to coast. The CSM Program is a nationally
accredited program of the Institute.
The Canadian Institute of Management has helped over
45,000 individuals develp a broad-based education in
management and supervisory skills through programs
such as the Certificate in Management and the Certificate
in Supervisory Management.
CIM Partnership
The Canadian Institute of
Management has partnered with Island Career Academy
to deliver the CSM Program. Island Career Academy is
a registered Private Career College with the Nova Scotia
Department of Labour and Advanced Education and is a member in good standing
of both the National Association of Career Colleges of
Canada and Nova Scotia Association of Career Colleges.
Island Career Academy has been successfully providing
'Career Training That Works' in Nova Scotia since 1987.
The CSM program is a Professional Development program and is not registered under the Private Career College Act
6 MONTH PROGRAM
The CSM Program appeals to individuals who want to
acquire a quality certification within a reasonable time
frame. Unlike many diplomas/certification programs that
require a lenghty commitment, successful completion of
the CSM Program is a matter of months
MODULE 1: Introduction to Management
Management Basics - The Evolution Of Management Planning
Organizing Leading - Controlling - Employee Recruitment/Selection -
Renewal & Discipline -Motivation - Your Leadership Style
MODULE 2: Managerial Communication
Understanding Communication - Barriers to Communication /
Interpersonal Communication - Effective Presentations -
Understanding The New Communication Technology - Your
Communication Style - Listening, Questioning, Non-Verbal,
One Way Vs. Two Way Communication / Business
Correspondence
MODULE 3: Principles of Canadian Business Law
What Every Manager Should Know About The Legal System -
Dispute Resolution - About Torts - Property Issues - Sales
And Consumer Protection - Agencies. Proprietorships,
Partnerships and Corporations - Workplace Diversity - Liability,
Risk Management and Due Diligence - The Canada Labour
Code - The Contractural Relationship - Working With
Collective Agreements
MODULE 4: Organizational Behavior
The Synamic Nature Of The Organization - Total Quality
Management Team Dynamics - Managing Organizational
Change - Job Satisfaction Developing People - Individual
Differeences - Conflict Resolution - Organizational Structure -
Stress In The Workplace - Decision Making - The "Power"
Principle
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